TimeOut Gambling Project

Immediate Help, Support and Referral

If you or someone you know is showing signs of a gambling addiction or unhealthy gambling behaviours, or is in a crisis situation, please speak directly to a trained advisor via:

Phone: The 24/7 National Gambling Helpline on: 0808 8020 133

Live Chat: www.gamcare.org.uk

Or by direct referral to GamCare East Midlands:

Email: east.midlands@gamcare.org.uk

Phone: 01522 274880

Double Impact’s ‘TimeOut’ Gambling Recovery Service is a new service for Nottingham city.

Here at TimeOut we are passionate about starting the conversation, reducing the stigma associated with a gambling harms and empowering individuals to recover.

We offer:

  • 1-1 holistic support, screening & recovery planning
  • Guided peer-led support groups
  • Recovery Planning based on your goals, your strengths and assets
  • Helping you access wider/ specialist support
  • Specialist cultural support (through partner Al-Hurraya)

To self-refer or make a referral for someone else:

Telephone: 07706 732649

E: timeout@doubleimpact.org.uk

Or fill in the contact form

You can also contact us via webchat.

Resources, Information and Guidance

These three sections provide comprehensive resources for individuals affected by gambling harm, people affected by someone else’s gambling and professionals or referrers that may be in contact with them, including:

  • Overviews of local and national support services and how to access them
  • Debt/financial help
  • Useful tools such as apps, podcasts and gambling websites blocking software

Simply click on the relevant section below to access a series of easy-to- navigate PDF documents which you can browse, download, print or share.


Support for Gamblers
Support for Affected Others
Information for Referrers and Professionals


Support for Gamblers
Support for Affected Others
Information for Referrers and Professionals
Nottingham’s Gambling Help and Support Clinic

On the last Thursday of every month, TimeOut, in partnership with GamCare and Nottingham Recovery Network, run an appointment-based clinic in the Wellbeing Hub Nottingham (73 Hounds Gate, NG1 6BB). Here you can explore and discuss any gambling harms and worries with a trained professional and complete a referral in to treatment and support if you wish.

To book an appointment or to find out more information, please get in contact with Steve Youdell (Project Co-Ordinator) by email at stephenyoudell@doubleimpact.org.uk.

We have created three online surveys to help us understand the true extent of gambling-related harm in Nottingham. The survey will take 5 minutes to complete.

Sharing your thoughts and experience will help those affected by gambling and break the stigma and shame that can prevent people seeking support when they most need it.

Please click on the appropriate survey link:

Thank you.